Examinations Communications Officer
About the College
Pathology is at the heart of modern healthcare. Pathologists work to prevent, diagnose, treat and monitor diseases and are involved in the diagnosis of disorders affecting every organ of the body, from before birth to after death. The majority of tests requested by doctors will be performed and interpreted by a clinical scientist or medically qualified pathologist.
The Royal College of Pathologists is a professional membership organisation with over 11,500 members who are doctors and scientists working in hospitals, universities and laboratories in the UK and overseas. We work with pathologists at every stage of their career – from setting curricula, organising training and running exams, to approving job descriptions, publishing best-practice guidance and providing continuing professional development.
We offer attractive staff benefits including 25 days annual leave rising with length of service, enhanced employer contributions to pension scheme, an employee discount scheme, and season ticket loans, as well as a cycle to work scheme. The College values diversity, welcoming applications for all members of society.
About the role
We have a fantastic opportunity for an enthusiastic individual to join a Royal Medical College in the Exams Department. This role supports the effective running of examinations, acting as central point of contact for candidates and examiners. You will be responsible for consistent and timely messaging to candidates, examiners and other stakeholders.
If you enjoy working in a small team, have great communication skills with an eye for detail and accuracy, and are committed to excellent customer service, this is an ideal role for you.
- Coordinating clear communications to candidates and examiners regarding examination developments
- Responding to all candidate enquiries, including general queries, complaints, and appeals
- Undertaking regular content reviews of the College website and updating with new content as necessary
- Coordinating the application process for College examiners and organising examiner training events both online and in person
- Processing candidate applications and fees
- Attending and invigilating exams
- Administrative experience gained in a high-stakes environment
- Experience in a communications or examinations role
- Experience of working with websites, including updating content
- Excellent written and verbal communication skills, with the ability to communicate effectively with a wide range of people
- The ability to use own initiative and solve problems
- High level of attention to detail
- The ability to plan and prioritise work under pressure, meeting tight deadlines
- A team player with a positive approach to work
- An interest in medicine, science or healthcare would be an advantage, but is not essential
How to apply
To apply, please complete the supporting information form and submit this, along with your CV, to firstname.lastname@example.org. Please make reference to the person spec in your supporting statement, this will be used for short-listing purposes. Please note that applications without a supporting information form will not be considered.
The closing date for applications is by 9am Wednesday 3rd November 2021.
Applications will be considered on a rolling basis, so early applications are highly encouraged as applications are shortlisted and interviews are taking place on an ongoing basis.
If you would like to speak to someone about the role, please contact HR in the first instance, on 020 7451 6700 or via email@example.com.