Our password policy
If you are resetting your password or setting a password for the first time, it must contain:
at least eight characters in length
at least one uppercase character
at least one number
and at least one special character (e.g. *$%.).
For security purposes, when entering your password, you will have a maximum of 10 attempts. If you enter your password incorrectly more than 10 times, your account will be locked for 30 minutes.
Not receiving College emails?
If you've experienced problems receiving our emails, it may be because the emails are being flagged as spam. Please check your spam/junk folder. You will also need to ensure your email preferences are up to date in your account (available when logged in.)
Create an account
Help and Support
Although most of the website is accessible to the public you must be logged in to the website to access specific secured web content. This content will either be for members of the College or for people booking an exam or a conference.
Having trouble logging in?
If you have forgotten your password please use the forgotten password facility on the left. You will be sent an automated password reset link to the email address you have registered with us.
If you are still having trouble logging in but you are using the correct combination of username (email address) and password there are a number of things you can try:
1. Our website works best with the latest version of Internet Explorer (IE11), Edge, Chrome, Safari and Firefox. Older versions are known to cause issues. If possible please update your browser.
2. Network firewall settings in some hospitals may block access. If so, you will be able to log in from another device, like a mobile, or from home. Please ask your employers’ IT team for advice about this.
3. Sometimes cookies can cause problems. Please delete your browser history to clear your cookies, refresh your screen by pressing F5 and try again.
If you need any further technical assistance, please contact us at [email protected] .