Performance review guides

Our performance review guides provide information and guidance for employing organisations when considering the best course of action to investigate concerns of poor performance.

  • Guide to case note reviews

    Case note reviews provide an independent expert opinion on whether the management of a series of cases has met the relevant standards of care

  • Guide to duty of care reviews

    A duty of care review is the process of systematic review of individual patient cases to ensure the patient has received the correct or optimal care and is conducted when concerns or allegations about the performance of an individual or team have been substantiated by evidence of poor standards of practice

  • Guide to conducting an investigative audit

    An investigative audit scrutinises a sample of cases to establish if there are valid concerns about the performance of an individual