The purpose of the program is to equip the learner with an in-depth understanding of laboratory processes, how it relates to laboratory performance, identify performance problems and propose corrective actions. The Power of Process Champion program addresses the following knowledge areas: • Linking laboratory strategy with the performance of operations • Collect laboratory performance data and map processes using Business Process Modelling and Notation (BPMN) • Identification of improvement opportunities and solutions


Program duration is 4 Days and is classroom-based
Program content:

  • The performance innovation cycle
  • Laboratory process mapping
  • Introduction to modeling and simulation


  • Any laboratory professional who contributes to the performance of the laboratory
  • Medical lab scientists
  • Clinical lab scientists
  • Lab technicians
  • Lab managers
  • Quality assurance managers
  • QC officers
  • Performance improvement specialists

Additional information:

Requisites to earn the certificate:
Individuals will receive a certificate on successful completion of a summative assessment at the end of the program.

Special requirements:
Must be proficient in using a computer and MS Office.

For more information, please email:

  • 08:00 - 09/09/2019 to 17:00 - 12/09/2019
  • St Helens and Knowsley Teaching Hospitals, NHS Trust, Nightingale House, Whiston Hospital , Warrington Road , Merseyside , L35 5DR , United Kingdom (Great Britain)