The purpose of the program is to equip the learner with an in-depth understanding of laboratory processes, how it relates to laboratory performance, identify performance problems and propose corrective actions. The Power of Process Champion program addresses the following knowledge areas: • Linking laboratory strategy with the performance of operations • Collect laboratory performance data and map processes using Business Process Modelling and Notation (BPMN) • Identification of improvement opportunities and solutions

TOPICS COVERED

Program duration is 4 Days and is classroom-based
Program content:

• The performance innovation cycle
• Laboratory process mapping
• Introduction to modeling and simulation

WHO SHOULD ATTEND?

• Any laboratory professional who contributes to the performance of the laboratory
• Medical lab scientists
• Clinical lab scientists
• Lab technicians
• Lab managers
• Quality assurance managers
• QC officers
• Performance improvement specialists

Additional information:

Requisites to earn the certificate:
Individuals will receive a certificate on successful completion of a summative assessment at the end of the program.

Special requirements:
Must be proficient in using a computer and MS Office.

For more information, please email: [email protected]