Champion improvement initiatives in your laboratory by learning how to identify performance improvement opportunities.


The program will be delivered over 4 days and at the end of the event, delegates would be able to:

  • Link the strategic objectives of the laboratory with the actual performance of the laboratory operations.
  • Analyse the laboratory process boundary and break it down into its functional areas, work areas, manning points and activities.
  • Gather performance data and link it to actual activities, creating transparency and visibility across the laboratory.
  • Translate the physical laboratory operation into a Level 2 Process Map using business process modelling and notation.
  • Identify performance improvement opportunities and suggest methods to mitigate or eliminate performance problems.


  • Laboratory staff including technicians 
  • Technologists
  • Pathologists
  • Lab managers


Andre Gouws, Chief Operating Officer at Power of Process Limited

For more information, please contact: Andre Gouws:

  • 09:00 - 09/11/2020 to 17:00 - 12/11/2020
  • Department of Histopathology’s seminar room , Addenbrooke’s Hospital, Cambridge Biomedical Campus, Cambridge, CB2 0Q0, United Kingdom