Champion improvement initiatives in your laboratory by learning how to identify performance improvement opportunities.

TOPICS COVERED

The program will be delivered over 4 days and at the end of the event, delegates would be able to:

• Link the strategic objectives of the laboratory with the actual performance of the laboratory operations.
• Analyse the laboratory process boundary and break it down into its functional areas, work areas, manning points and activities.
• Gather performance data and link it to actual activities, creating transparency and visibility across the laboratory.
• Translate the physical laboratory operation into a Level 2 Process Map using business process modelling and notation.
• Identify performance improvement opportunities and suggest methods to mitigate or eliminate performance problems.

WHO SHOULD ATTEND?

• Laboratory staff including technicians 
• Technologists
• Pathologists
• Lab managers

SPEAKER

Andre Gouws, Chief Operating Officer at Power of Process Limited

For more information, please contact: Andre Gouws: andre@joinpop.org