Webinars: Key tools for change
You know there is a need for change - but where do you start? Watch each week as our team of experts present the essential components of continuous quality improvement.
Webinar 1 - Continuous quality improvement: Not a fad but a science
Our first webinar with Dr Nadeem Moghal outlines the science of continuous quality improvement, including a model for improvement and the principles that underlie it.
Dr Nadeem Moghal has held a number of senior medical leadership roles, and atypically for a doctor in the NHS, in a number of different organisations. He was most recently the Executive Medical Director at Barking hospitals, excepting a period in 2017 when he was being treated for a high grade B cell lymphoma that revealed itself as a testicular mass, initially confused for responsibility matching hyperplasia. The care was outstanding, the experience appalling - excruciating bone screaming needles, stomach knotting chemotherapy, life-threatening sepsis.
Nadeem's DNA has been reordered through challenging leadership roles in a number of NHS organisations, testing the theoretical learning from the Institute of Healthcare Improvement, The Kennedy School of Government and many brilliant people. He is focused on embedding professionalism, redefined around the value of the professional as learner and coach, skilled in quality improvement capability. The modern professional as part of a team must collaborate with colleagues and patients to extract knowledge, learn from failure, remove waste and redesign systems and pathways of care to provide outstanding measurable value and experience for staff and patients.
As Clinical Director for Innovative Learning at the College, he is testing a model to overcome resistance to report error and harm, a key source for learning and improvement.
Follow him on Twitter @Nadeem_Moghal.
Webinar 2 - CQI basics: Getting started
In this webinar, learn how to approach and define your problem and how to effectively engage stakeholders to make and sustain improvement with Dr Bridget Wilkins.
Dr Bridget Wilkins is a consultant histopathologist and champion of continuous quality improvement. She recently completed three years as Director of Clinical Effectiveness for RCPath, supporting the Clinical Effectiveness team to build up website resources, deliver educational events and create a mentoring scheme to promote CQI activity in pathology.
Webinar 3 - Data and metrics for change and improvement
Dr Martin Goddard, Consultant Histopathologist, uses examples from his own work to demonstrate how data and metrics are key to making, measuring and sustaining change.
Dr Martin James Goddard completed his medical training in Cambridge University and Oxford medical school, qualifying in 1984. He initially trained in surgery, resulting in FRCS. His training in histopathology began in 1989 in the eastern region, achieving MRCPath in 1994 and FRCPath in 2002.
He was appointed as Consultant Histopathology to Papworth Hospital in 1996. He is a cardiorespiratory pathologist with special interests in cardiac pathology and intra-thoracic transplant pathology, and is an autopsy pathologist and trainer to the Judicial college. He is the cardiac pathology specialist advisor to RCPath and a member of the Board of Directors of the International Society of Heart and Lung Transplantation.
He has held posts as Clinical Tutor and Director of Pathology Services, and is currently Business Unit Lead for Pathology. For the last six years, he has been service improvement lead. He trained in change methodology by Capita (including Lean and Six Sigma) and has participated in the Kings Fund trip to Virginia Mason in Seattle USA.
Webinar 4 - Clinical audit: Getting it right for quality improvement
Our final webinar with Dr Jumoke Sule explains how clinical audit can be used as a tool for quality improvement and uses case studies to outline how to get audit right when it comes to change.
Jumoke studied medicine at the University of Ife Medical School and trained in Clinical Microbiology at Cambridge University Hospitals NHS Foundation Trust. She was appointed as a Consultant Microbiologist at Royal Free Hospitals NHS Trust in 2003 and at Cambridge in 2005. She has a keen interest in quality improvement and has been her laboratory clinical audit and governance lead for many years. She was the Training Programme Director in Microbiology for the East of England between 2010 and 2018 and continues to maintain an interest in education and training.
We would like to thank Mr Nicholas Jonas for granting us permission to use the "Improving HIV resistance test turnaround times at CMPHL" diagram.