Master advanced tools and methodologies to transform laboratory performance improvement opportunities into tangible performance results.

TOPICS COVERED

• Identify the key performance areas and indicators used to measure laboratory performance.
• Gather laboratory performance data and conduct performance calculations.
• Perform a process analysis and propose improvement initiatives.
• Build a business case to improve laboratory performance.
• Implement a laboratory performance improvement project and manage change.

WHO SHOULD ATTEND?

Laboratory staff including laboratory technicians, technologists, pathologists and managers.

SPEAKER

Andre Gouws - Chief Operating Officer at Power of Process Limited

For more information, please contact Andre Gouws: [email protected]