The College works to improve the quality of care and of services for patients. Quality improvement and other qualitative methods such as high quality clinical audit and A3 problem solving should be promoted and disseminated in the pursuit of better quality care for patients.
Quality improvement should be seen as an integral part of everyone’s responsibility to identify elements of their work that could be done better, rather than an optional add-on. It is about using real-time measurement of change to improve the processes involved in treating patients and ensuring the best outcomes for them. It can improve job satisfaction, and efficiency and safety of care, with knock-on effects on healthcare budgets.